Privacy Policy

This Privacy Policy describes how Hong Kong Shengkang Limited (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit or make purchases from wikishoe.com (the “Site”). By using our Site, you consent to the practices outlined in this policy.

1. Information We Collect

We collect the following types of information:

Personal Information You Provide

Contact Details: Name, email address, phone number, and shipping/billing address.
Payment Information: Credit/debit card details (processed securely via third-party payment gateways like PayPal; we do not store full card numbers).
Account Credentials: If you create an account, we collect usernames and passwords.
Communications: Records of customer service inquiries, feedback, or survey responses.

Automatically Collected Data

Device & Usage Information: IP address, browser type, operating system, and pages visited (via cookies and tracking technologies).
Location Data: Approximate geographic location derived from your IP address.

2. How We Use Your Information

We use your data for the following purposes:

Order Processing: To fulfill purchases, process payments, and arrange shipping.
Customer Support: To respond to inquiries, returns, or complaints.
Site Improvement: To analyze trends, optimize user experience, and enhance our product offerings.
Marketing (with Consent): To send promotional emails about new products or discounts (you may opt out anytime).
Legal Compliance: To meet regulatory obligations and prevent fraud.

3. Data Sharing & Third Parties

We do not sell your personal information. However, we may share it with:

Service Providers: Payment processors (e.g., PayPal), shipping carriers (e.g., FedEx), and IT support.
Legal Authorities: If required by law (e.g., court orders or tax regulations).
Business Transfers: In case of mergers, acquisitions, or asset sales.

4. Data Security

We implement industry-standard measures to protect your information:

Encryption: SSL technology secures data transmissions.
Access Controls: Restricted employee access to sensitive data.
Regular Audits: Periodic reviews of our security practices.

However, no method of online transmission or storage is 100% secure. Please notify us immediately at vip@wikishoe.com if you suspect unauthorized activity.

5. Cookies & Tracking Technologies

We use cookies to:

Remember user preferences (e.g., language or cart items).
Analyze site traffic via tools like Google Analytics.
Deliver targeted ads (you may disable cookies in your browser settings).

6. Your Rights

Depending on your jurisdiction, you may:

Access or Delete Data: Request a copy of your information or its deletion (unless we must retain it for legal reasons).
Opt Out of Marketing: Unsubscribe via the link in our emails or by contacting us.
Disable Cookies: Adjust browser settings to refuse cookies (may affect Site functionality).

To exercise these rights, email vip@wikishoe.com.

7. International Data Transfers

As a global business, your data may be transferred to and processed in countries outside your residence. We ensure such transfers comply with applicable laws (e.g., GDPR for EU users).

8. Children’s Privacy

Our Site is not intended for children under 13. We do not knowingly collect their data.

Payment Processing

We use PayPal as our payment gateway to handle credit card, debit card, and other online transactions. All payment information you enter at checkout is processed and stored through PayPal’s secure, encrypted services to safeguard your data privacy and security.

For detailed information on how PayPal collects, uses, and protects your personal data, please see the PayPal Privacy Statement.

9. Policy Updates

We may revise this policy periodically. Changes will be posted here with an updated “Last Revised” date. Continued use of the Site constitutes acceptance.

10. Contact Us

For questions about this policy, contact:
Email: vip@wikishoe.com